Privacy Policy

At Calibre of Time, protecting your personal information is our top priority.
Whether you’re browsing our luxury watch collection, purchasing a Rolex, Patek Philippe, Audemars Piguet, Cartier, or fine jewellery, or using our online services, we are committed to keeping your data secure, confidential, and used responsibly.

Information We Collect

We may collect the following types of information when you use our website or services:

Personal details: name, email address, phone number, and billing/delivery address.
Payment information: processed securely via encrypted and PCI-compliant payment gateways.
Website usage data: cookies, analytics, and browsing behaviour to help us improve your online experience.
Communication records: messages, emails, or correspondence related to purchases, enquiries, or trade-ins.

How We Use Your Information

Your information is used to:

Process and fulfil orders, including payment and delivery updates.
Provide customer support and communicate regarding returns, trades, or servicing.
Personalise your shopping experience and send exclusive promotions or updates (only with your consent).
Ensure legal and regulatory compliance, including fraud prevention and anti–money laundering obligations.

Data Security

We use industry-standard encryption (SSL) and secure data storage to protect your information.
Payment data is handled by trusted third-party payment processors — we do not store full card details.
Personal data is never sold or shared with unauthorised third parties.
We only share information with essential service providers (e.g., shipping, payment processing, or IT support) strictly as needed to fulfil your order.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
Object to or restrict processing of your personal information in certain circumstances.

To exercise these rights or make a data-related enquiry, please contact us at:
📧 info@calibreoftime.com
📞 +44 203 380 1542

Cookies & Analytics

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data.
You can manage or disable cookies in your browser settings, although some features of the site may not function correctly without them.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined above — typically for the duration of your relationship with us and as required by law for accounting or warranty purposes.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in regulations or business operations.
The latest version will always be available on this page:
🔗 https://calibreoftime.com/pages/privacy-policy

Contact Us

If you have any questions about how we handle your data or this Privacy Policy, please contact:
📧 info@calibreoftime.com
📞 +44 203 380 1542
📍 Calibre of Time
79 Kensington Church Street, London, W8 4BG, United Kingdom